1. Cookie Policy

This Cookie Policy explains how SDL Pro FZ-LLC “SDL Pro”, “we”, “our”, or “us” uses cookies and similar technologies on our website and cloud platform.

This policy should be read alongside our Privacy Policy.

2. Who We Are

SDL Pro is operated by:

SDL Pro FZ-LLC
Compass Building
Ras Al Khaimah
United Arab Emirates

Website: https://sdl.pro
Email: [email protected]

3. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website.

They help websites remember information about your visit, such as your preferences or login session, making future visits easier and improving your experience.

Cookies cannot normally be used to identify you directly, but they may be linked with other information that can identify you.

4. Why We Use Cookies

We use cookies to:

• Keep our website secure;

• Remember your preferences;

• Maintain your login session;

• Improve website performance;

• Understand how visitors use SDL Pro;

• Identify technical problems; and

• Improve our services.

We do not use cookies to sell your personal information.

5. Types of Cookies We Use

Essential Cookies

These cookies are required for the website and platform to operate correctly.

Without these cookies, some features may not work.

Examples include:

• User authentication;

• Security;

• Session management;

• Load balancing; and

• Fraud prevention.

These cookies cannot normally be disabled.

Functional Cookies

These cookies remember choices you make, such as:

• Preferred language;

• Display settings;

• Remembered preferences; and

• Accessibility options.

These help improve your experience but are not essential.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited;

• Time spent on pages;

• Browser type;

• Device type;

• General location, such as country or region; and

• Referring websites.

This information helps us improve the website and our services.

Where required by law, analytics cookies are only used with your consent.

Performance Cookies

Performance cookies help us monitor the speed, stability, and reliability of our website and cloud platform.

They may be used to identify technical issues or improve system performance.

Third-Party Cookies

Some services we use may place their own cookies on your device.

Examples may include:

• Payment providers;

• Embedded videos;

• Mapping services;

• Customer support tools; and

• Analytics providers.

These third parties are responsible for their own privacy practices.

Please refer to their privacy policies for further information.

6. Managing Your Cookie Preferences

When you first visit our website, you will be asked to choose whether to accept optional cookies.

You can:

• Accept all cookies;

• Reject optional cookies; or

• Customise your preferences.

You can change your preferences at any time using our Cookie Settings, where available.

You can also manage cookies through your browser settings.

Please note that disabling essential cookies may affect how the website works.

7. Cookie Retention

Some cookies are deleted when you close your browser.

Others remain on your device until they expire or are deleted.

The length of time depends on the purpose of the cookie.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technology, or legal requirements.

The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Cookie Policy or how SDL Pro uses cookies, please contact us:

Email: [email protected]
Website: https://sdl.pro